QUESTION 73
You are the Billing Manager and you are responsible for reviewing adjustments and approving them.
Which two tabs are available in the Adjustments Overview Region on the Billing Work Area page? (Choose two.)
Option's:
A. Pending My Research
B. Pending Approval From Managers
C. Pending Approval
D. Pending My Approval
E. Approved
Answer: A,D
Answer Explanation: A. Pending My Research
D. Pending My Approval
QUESTION 74
You are not able to initiate a bankruptcy request at the customer site level on behalf of a customer. Which two conditions are failing? (Choose two.)
Option's:
A. Preferences must be enabled and Enable Bankruptcy must be set to Yes for the customer.
B. The Collections Administrator creates a bankruptcy request in the Customer Relationship Management (CRM) application and a collector should have the Collection Manager and Customer Profile Administrator roles assigned.
C. Preferences must be enabled and Enable Bankruptcy must be set to Yes in Manage Collections Preferences in the Functional Setup Manager for Advanced Collections.
D. The Collections Manager creates a bankruptcy request in the Customer Relationship Management (CRM) application and a collector should be configured as a resource.
E. Bankruptcy must be applied at the customer level, which includes all transactions at the customer, account, and Site levels.
F. The customer does not have the default strategy and default collector assigned at the customer account and site level.
Answer: B,C
Answer Explanation:
B. The Collections Administrator creates a bankruptcy request in the
Customer Relationship Management (CRM) application and a collector
should have the Collection Manager and Customer Profile Administrator
roles assigned.
C. Preferences must be enabled and Enable
Bankruptcy must be set to Yes in Manage Collections Preferences in the
Functional Setup Manager for Advanced Collections.
QUESTION 75
Which transactions are included when transactions of specified customers are selected in the Create Balance Forward Billing Program?
Option's:
A. transactions that have the Print Option set to Do Not Print
B. transactions that have the selected payment terms
C. transactions have a Bill Type of Imported
D. transactions that were included in a previous Balance Forward Bill
Answer: B
Explanation: References: Transactions that have the selected payment terms
QUESTION 76
Which two Collection Preferences can be selected as the default transaction class for the Transaction tab? (Choose two.)
Option's:
A. Debit Memo
B. Deposit
C. Charge Back
D. Credit Memo
E. Guarantee
Answer: A,D
Explanation: References:
A. Debit Memo
D. Credit Memo
0 comments:
Post a Comment